When to seek emergency services for your pet
Seek emergency care immediately if your pet is displaying any of these symptoms:
  • Choking, difficulty breathing or nonstop coughing and gagging
  • Severe bleeding or bleeding that doesn’t stop within five minutes
  • Bloated, distended, swollen or painful abdomen
  • Fractured bones, severe lameness or inability to move leg(s)
  • Staggering, stumbling, head-tilting, sudden blindness
  • Lameness or non-weight bearing on any limb
  • Inflammation, swelling or other irritation to the eye(s)
  • Ingestion of poison or foreign materials
  • Collapse or loss of consciousness
  • Prolonged vomiting or diarrhea
  • Severe hives or severe itching
  • Seizure activity
  • Dilated pupils
  • Heat stress or heatstroke
  • Inability to urinate or defecate
  • Inability to deliver puppies or kittens
  • Loss of balance or consciousness
  • Obvious signs of pain or extreme anxiety
  • Rapid heartbeat or breathing rate
  • Lacerations, such as bite wounds and penetrating wounds
  • Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine

Moments Matter… Seconds Count.

We specialize in life-threatening emergencies and trauma.

Open 24/7. No referral required; walk-ins welcome.
If your pet is experiencing a life-threatening emergency, please bring them directly to the hospital.
If you have time and it is safe for you to do so, please call us.

Why Choose Us for Emergencies?

When the swift expertise of a board-certified criticalist – or  simply having the right equipment such as a ventilator on-site is literally the difference between life and death, seconds count.  We hope you never need an emergency vet, but if you do, we’re ready, equipped and trained to help your pet pull through a time of crisis.
Certified to handle trauma

Staffed, trained and equipped with the tools to handle any major trauma, we are a VECCS Certified Level 1 facility and a VetCOT Provisional Trauma Center.

Equipped to save lives

Just like a human general hospital has specialized equipment that a walk-in clinic usually doesn’t, we have life-saving tools like a ventilator, high flow oxygen, MRI, CT scanner, endoscopic cameras, C-ARM fluoroscopy and an oxygen cage.

Specialists in life-threatening emergencies

Board-certified criticalists are in the hospital 7 days per week and available on-call. Experienced emergency vets and ICU technicians are trained in CPR so that patients in cardiac arrest can be treated immediately.

Open 24 / 7 / 365

Our ER & Critical Care department is open 24 / 7 / 365 for all emergency cases. No referral required. Walk-ins welcome.

Confidence during a crisis

If you know your pet has a crisis, go straight to where a team of specialists have the tools they need to improve the odds of a good outcome.

Expertise when it counts the most

Criticalists and specialists (neurology, surgery, internal medicine, cardiology, oncology, radiology) are on staff and on-call if required for emergencies.

Emergency Vet Services

Emergency and Critical Care

  • Respiratory Emergencies
  • Cardiac Emergencies
  • Trauma
  • Kidney Failure
  • Liver Failure
  • Gastro-intestinal problems (vomiting, diarrhea)
  • Foreign body ingestion
  • Urinary blockages
  • Poisonings
  • IMHA/ITP
  • Bleeding requiring blood transfusions
  • Other Emergencies

Diagnostic Services

  • Dedicated ultrasound for A-FAST and T-FAST diagnostics
  • Digital radiography
  • In-house lab with CBC, chemistry, electrolytes, and coagulation panels
  • Arterial and venous blood gas analysis
  • Pulse oximetry
  • On-site 64-slice CT Scan

Therapeutic Services

  • 24-hour ICU care overseen by a board-certified criticalist
  • Hi-flow nasal oxygen therapy and oxygen cage
  • Mechanical ventilation
  • Continuous monitoring and correction of arrhythmias and electrolyte imbalances
  • Defibrillation
  • RECOVER-based Cardiopulmonary resuscitation (CPR) by RECOVER-certified personnel

Code of Conduct

This is a desperate time for you and your loved one. Please, rest assured that everybody in our building will be doing everything in their power to achieve the best possible outcome for your pet.
We have been in your position before and understand how difficult it is.

Respect

We are here to take good care of your pet and we’re committed to establishing trust and mutual respect with our clients, however, please know that abusive language, aggressive behaviour, and lack of respect any of our staff members will not be tolerated.

Most Critical First

The most critically ill patients are seen first. Your pet will be triaged to assess how critically ill they are.

Pay for Service

While Emergency Services are performed with the intent to provide a diagnosis and help your pet through their illness or emergency it is important you understand it is the services provided you are paying for, not the outcome.

Get a Window Cling

Share our location and contact info with your clients in case they experience an emergency while you’re not there!

    Get a Fridge Magnet

    Have our location and contact info at your fingertips in case you ever experience an emergency!

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        WE ARE NOW LOCATED IN SURREY

        Please take all emergencies and appointments directly to our new address at 10436 173rd St., Surrey