COVID-19

We are open to serve you and your pets

We are OPEN (including for emergencies) and clients are allowed in the building.

COVID-19 POLICY

Current Status: In general, clients are allowed in the building.

  • Initials appointments & emergencies: We’ll strive to see all initial appointments and critical patients in our exam rooms. If exam rooms are full, we may need to have the consult outside or over the phone; exactly as was the case during COVID.
  • Rechecks: If you are coming to BBVSH for a recheck appointment, we will continue to see you curbside to keep our exam rooms free for initial consults (which tend to be a more in-depth conversation) and emergency exams.
  • We are mask friendly – masks are not required but are welcome. If you are ill or exhibiting symptoms of COVID, we respectfully ask you to reschedule your appointment.

VISITING US?

  • EMERGENCY patients:
    • If possible, please call us at 604-514-8383 to let us know you are on the way so we can be prepared to meet you upon your arrival at the hospital.
    • When you arrive, please come into our reception or call (604) 514-8383.
    • Before or after your arrival, we’ll ask you to complete this registration form and medical history form.

HOW WE’RE COMBATING COVID-19 

BBVSH is committed to doing everything possible to combat the corona virus outbreak. We are following the recommendations of the BC Health Ministry including:

  • Enforcing self-isolation and quarantine protocols for staff members who are showing signs of illness and/or who have known exposure to COVID-19.
  • Assigning certain staff members to dedicated disinfection duty.
  • Increasing the frequency of our disinfection protocols.

COVID-19 AND YOUR PET 

Ask Us a Question

We’ll do everything in our power to help you make an informed decision!

    WE ARE NOW LOCATED IN SURREY

    Please take all emergencies and appointments directly to our new address at 10436 173rd St., Surrey